Annual dues automatic renewal process


HBAF processes all dues credit/debit card payments as automatically recurring payments. The following are some commonly asked questions about the recurring payment system.

Q: What is the recurring payment process?
A: The HBAF recurring payment process automates a member’s annual dues payment. The recurring payment process allows members to have their annual dues automatically charged to their designated credit card.

Q: How often will I be charged for my membership dues?
A: HBAF will charge your credit card annually on the 15th of the month prior to your anniversary month.

Q: When is my anniversary month?
A: Each member’s anniversary is different; it is the month that you joined the HBAF. Contact the HBAF office at 910-826-0648 to find out your personal anniversary month.

Q: What happens if the 15th of the month is on a weekend or holiday?
A: HBAF will charge your credit card on the next business day following the weekend or holiday.

Q: Will I get a receipt for my renewal dues?
A: Yes, if you have a valid email on file.

Q: Will my credit card information be secure?
A: Yes. Your credit card information will be encrypted and transmitted via a secure website connection.

Q: Will all invoices with the HBAF automatically be processed with my credit card on file?
A: No, this process only applies to membership dues.

Q: Are there any additional fees for the automatically recurring payments?
A: No, HBAF will only charge members the amount of their membership dues.

Q: How do I stop my recurring payment plan?
A: Call HBAF staff at at (910) 826-0648 in order to change or cancel your membership.




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