City of Fayetteville
Development Services no longer is accepting walk-in customer service in compliance with the closure of the City Hall. However, we remain open for business.
Professional staff contact information from Planning, Zoning, Building Inspections, and Code Compliance can be found at the department City of Fayetteville website (https://fayettevillenc.gov/government/city-departments/development-services). Plan submittals and requests for inspections continue at https://fayetteville.idtplans.com/secure/. Inspector coverage areas within the city for building and trades are found at https://fayettevillenc.gov/government/city-departments/permitting-inspections. Other questions should be sent by email addresses shown on the department webpage.
Inspections of construction, demolition, and repairs of structures continue to operate with precautions taken by the inspectors. Please help keep all of us safe and healthy if you are present during an inspection by following the suggested social spacing of at least six feet from an inspector.
Code Enforcement continues to operate as usual with inspections conducted by car and at a distance from others.
Customers continue to be encouraged to use the website portals found at https://fayettevillenc.gov/government/city-departments/development-services to request service.
Online permitting and plan reviews continue through the IDT Plan Review Portal (as they have for over a year on some activities). Please remind the members to use the City of Fayetteville e-Development portal (https://fayetteville.idtplans.com/secure/) to apply for, but not limited to, building plan reviews, building permits, rezonings, special use permits, development reviews, historic property reviews, electrical permits, plumbing permits, mechanical permits, insulation permits, and building permits. Many of the HBA of Fayetteville members used this system for months now and can attest to the ease and accountability of this system.
We continue to provide next day inspections or better. Most of our inspections continue to be same day service. We just began a new form of inspections termed Live Remote Inspections & Code Enforcement (Live RICE). Here is what is on the city website about this brand new service.
“Live Remote Inspections & Code Enforcement (Live RICE)” begin today (March 26, 2020). Live RICE is a way to perform several forms of inspections where persons are still in the building during the COVID-19 precautions. This inspection option is voluntary and removes unintended exposure to a virus by using smartphone technology to perform code compliance inspections. Contractors or homeowners simply coordinate with the inspector for the Live RICE as already done when requesting inspections. Customers continue to be encouraged to use the website portals found at https://fayettevillenc.gov/government/city-departments/development-services to request service.